Negotiation Techniques

Is a negotiation successful if you win at the expense of your opponent? Imagine a successful negotiation without an opponent who feels like a loser. In this situation, you have both made a good deal and have laid the foundation for a long term relationship.


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Course Overview


Is a negotiation successful if you “win” at the expense of your opponent? Imagine a successful negotiation without an opponent who feels like a loser. In this situation, you have both made a good deal and have laid the foundation for a long term relationship.

During this two day course, you will develop the skills needed to effectively negotiate. You will learn how to negotiate in a number of different situations. People gain control over negotiations by having an increased ability to analyse the conditions and by having thoroughly prepared for the situation.

This course provides you with information about how to avoid the most common negotiation pitfalls and provides practical tips e.g. when to take initiative, how to handle unreasonable bids, utilize pauses and use different techniques to influence people. During the course you will also learn how to identify different options and create dialog in which both parties feel like winners.

Learning Objectives

After the course, you will have enhanced your ability to read and understand the situation you find yourself in. Using this understanding as the foundation, you will be able to set relevant goals and select successful negotiation strategies. You will know how to structure a negotiation by developing a flexible attitude in order to achieve good results where the outcome is a strong motivation for the parties involved to carry out the agreement with a high level of quality.

Learners will understand the process, be able to identify the different phases and have the knowledge to influence the outcome. You will receive a wide range of tips and tools. In addition, you will have practiced and improved your negotiation ability by participating in a number of hands on exercises. You will gain control over negotiation situations.


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Course Downloads

 SCBS04 - Negotiation Techniques 092017

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South Africa (Johannesburg)
+27 (0)11 706 6684 (tel)
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 Mindset Group
 Project Management Institute
 Praxis Framework™

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PM.IDEAS is a Registered Education Provider (REP) with the Project Management Institute, Inc. Provider: 2604. A Guide to the Project Management Body of Knowledge (PMBOK® Guide ) – Sixth Edition, Project Management Institute, Inc., 2017, "PMI", the PMI logo, "Making project management indispensable for business results", PMBOK, "Certified Associate in Project Management (CAPM)", "PMI Professional in Business Analysis (PMI-PBA)", "PMI Risk Management Professional (PMI-RMP)", "PMI Sheduling Professional (PMI-SP)", "Project Management Professional (PMP)", "Program Management Professional (PgMP)", "Portfolio Management Professional (PfMP)", "Project Management Journal" and "OPM3" are trademarks of the Project Management Institute, Inc.


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